JK
Judy K

1 reviews | Active since Sept 2018

27 Sept 2018, 11:39

WAITING OVER 2 weeks FOR A PHONe!!! Lying about stock availablity

Spoke to Illraam at Telcom Adderly Express. Did not tell me there is no stock! Waited over a week for a phone. Went to Telcom Adderly Direct. (Ilraam blocked my account so that I could not take my business elsewere. Then Adderly Direct had lame excuses about system that is down.

HOW IN THE WORLD DOES IT TAKE MORE THAN 2 WEEKS TO GET A PHONE!!!!!

BAD BAD BAD! Now I cant take my business eleswhere because I have signed!

0
Replies (1)
Telkom
Telkom's reply15 Oct 2018, 09:13
Official

Hi judy-kriel,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Would you please send the order number, ID number the order was placed under and a contact number for yourself via Private message.

Interaction ***

Regards
Garreth
Telkom Social Media Team