waiting on my device

i have done an application that was approved and my R699 was paid over last week Friday. i was told that i would get the device 5 - 7 days after the money is taken off. this has not happend and i am still waiting. <br> <br> the most annoying part of my experience has been that i have been kept informed of the process and nobody at the call centre or in any of the branches is able to assist.<br> <br> i have received an sms with the following courier reference *** on Monday morning. i have since tried to track the parcel using this reference number ever since without any luck. <br> <br> when i called the call centre yesterday they said that the warehouse needs to complete the information and that trhat would be done by latest this morning, which does not seem to have happend.<br> <br> if there is a delay it would be nice to get some kind of communication as its frustrating to try all the chanels and get noware. <br> <br> i need my device tomorrow or i need my money paid back over as easy and with the same turnaround time that it was taken, which was by the evening of when the application was approved.<br> <br>