1 reviews | Active since Jun 2016

12 Sept 2016, 09:10

Waiting on call for 3 weeks now

<p>I'm waiting for 3 weeks now for someone from Telkom to get into contact with me regarding a 4month waiting time for a line transfer, I last spoke with Adrian, technical mananger from Rustenburg and he promised me that when the strike is over they will complete my transfer, I've sent Telkom a bill which amount to R5817.37 for all my time YOU wasted waiting for a technician, it seems nobody wants to get this sorted out. I've tried calling Ardian again but he does not answer his phone, so empty promises again from TELKOM!!!!!!!!!!!</p> <p>What is the next step now as I already complained here for the 4th time and also laid a complaint at ICASA regrding your poor service and inability to resolve this issue?</p>

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Replies (1)
's update14 Sept 2016, 08:18
Reviewer Update

So now you still bill me for a service that i do not have,wasting my time on appointments you made abd NEVER met. I only have the adsl line and had to use other means for important documents to be sent via email.

I also reveiced 3 calls claiming the installation is complete and it never was.

In future now you have to get into my yard to do the installation as i am NOT waiting for you on thise days.