waiting now 2 months for a line to be reinstated

I have called telkom mobiles 081 180 call centre and got on 25 June a *** a few days later called again for the line to be reinstated, it wasnt done yet and all of sudden got an sms for telkom mobile quesry closed, called again on 20July got *** were told that the line will be open in 2-72 hours, called many times in between paid another month and called alot more times in between spoke to team leaders most of the time, the I was told no that ticket was send to the wrong place here is a new ticket on the 4th August #***5 it will now be sorted, still not sorted, spoke to Msizi Tshapha last week he send me a proof that the query was transferred to Walter Mutayavaviri, Zinhle Ma****isha and Sibusio Sambo and still is this line not actived. the is the poorest service I've seen ever.