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seamus B

1 reviews | Active since Dec 2010

24 Apr 2017, 13:59

Waiting nearly 2 weeks for internet to be fixed

<p>Fault reported on 13th April. Tech came sat 15 April. Failed to locate fault. Said he would be back on Tuesday 18th. Never showed. Called call center. They escalate and new tech appointed. Never came out. The consultant called me on Sat 22nd April and said a tech would be at my house Sunday morning 23rd at 9am. I waited all day . Noone showed. Called call center today 24th April. Was told by a manager tech would be at my house at 1pm. No show. Why won't telkom fix my fault. Why are the techs left to do as they please with no accountability. Even techso now and still no show. It's extremely rude and unprofessional. </p>

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