CW
Crisp[ian Wood

1 reviews | Active since Mar 2015

05 Mar 2015, 12:23

WAITING HOURS FOR CALL TO ANSWERED

I have upgraded my ADSL from 4MBS to 20MBS, and need an access code and password as I had lost my original ones. For the past weeks I have been standing in lines for hours and waiting for my call to be answered.<br> <br> No one seems to be able to provide the service.<br> <br> The telephone in question is ***

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Replies (1)
Telkom
Telkom's reply05 Mar 2015, 16:43
Official
Hello crispian,

Thank you for your post.

Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.

Your reference number is SM94228.

We sincerely apologise for the inconvenience caused.

Should you have any further queries, please e-mail us at ***.

Regards
Tebogo Mongale
Telkom Social Media Team