Waiting from January 2017 for a Telephone / Adsl Line

<p>i have been waiting for a simple telephone/adsl line from January 2017.</p> <p>Telkom is absolutely hopeless.</p> <p>Ive been given the run around since January 2017. </p> <p>I would like to also add that i live less than 100m from Telkoms Telephone exchange / Depot on Redberry Road, Phoenix which infuriates me whenever i drive pass it.</p> <p> </p> <p>If Telkom sees my order query history, they will notice that i have been promised on many occasions that my order installation was promised many times.</p> <p> </p> <p>Technicians come and go. Each new technician tells me the same thing - either something about a missing cable or there are no spares available.</p> <p> <br />I was assured by Telkoms 10213 call centre that the outstanding cabling was done on the 11th of March 2017.</p> <p> </p> <p>Then theres an issue where technicians dont pitch at all, which is EXTREMELY FRUSTRATING because i make special arrangements for someone to be at home during the day for this home installation.</p> <p> </p> <p>I got in touch with senior associate from Telkom last Thursday, 30/03/2017 who committed to assisting me. He also mentioned that i should do all my query updates via him, as mine was now an escalated order and it would be better to speak to one person, as opposed to speaking a different tele-consultant and explaining the same story everytime to each consultant.</p> <p> </p> <p>He works for Telkom and couldnt provide me with a direct contact number, which i found ridiculous.</p> <p> </p> <p>I try to contact him via email this morning, his automatic email response that he is away on training for a week</p> <p> </p> <p>THIS IS SO FRUSTRATING, BECAUSE IT NOW MEANS THAT I MUST WAIT A WHOLE WEEK BEFORE I CAN GET PROGRESS.</p>