Waiting forever, no communication.

After waiting for two consecutive times for like 30 minutes each to get through their 10210 call centre. I decided to go to store and have my adsl line reactivated. (2/7/15) They gave me a reference number, which was the last i heard of from them. <br> <br> I then went again the next week Thursday to find out. (9/7/15) Told me to wait for an sms. Now its 2 weeks later and haven't heard anything. However they'll expect me to pay the full month of this month but i haven't used their services. This is not on. <br> <br> I'm using a different ISP i have to pay. I never thought i would be on hello-peter about anyone. But i'm very deeply disappointed.