WE
Wesley E

1 reviews | Active since Oct 2014

01 Mar 2016, 07:45

Waiting for wifi for 5 months, nothing from telkom

I app**** for wifi in October. I was told that my building's (Three Fountains Kenilworth) cables needed to be activated. At the time this was to be done within 1 month. After reporting this issue on Hello Peter (The only way one hears from Telkom) 2 months later, I received a call from telkom telling me that the lines will definitely be activated by 22 Feb. Here I am again wondering what the next excuse will be. What's more frustrating is that people in my building have wifi. Are there providers out there which dont rely on Telkom? Would love to know.

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Replies (1)
Telkom
Telkom's reply01 Mar 2016, 08:03
Official
Hello weziwez,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM206969

Regards
Luleka
Telkom Social Media Team