WAITING FOR TELKOM MOBILE .... AND THE YEARS GO BY .......... AI***

I ordered a new phone on 15 August, and Telkom cannot tell me where in the process this is, when it will be sorted and when the delivery will be .

When I call the 'Customer Care Centre' the people don't know what is going on, and cannot answer any of my questions .

First they said my credit vetting was complete but they had no stock, then they said that they have stock but they are only doing the credit vetting now (go figure) . The vetting takes up to 7 days (in this day and age) , but it has been 13 days now and they are still busy with it. And the call centre is 'not allowed' to call the Credit Vetting department or cannot call them ..., depending on the excuse on the day . So Telkom, the largest telephone company in the country does not have telephones so that it's internal departments can speak to each other ??? Complete ******* !

So here I am ... umpteenth calls and emails later, and I am completely in the dark about my order !!! I HAVE NEVER FOUND A MORE USELESS CUSTOMER SERVICE COMPANY THAN TELKOM !!!!!!!!!

reference AI **********