Waiting for Telkom line for 4 months

I work for company that is trying to switch back from Neotel for no service in Port Elizabeth to our old number from Telkom<br> I have been down to our Telkom offices and phone Telkom numerous times with no results. At last I phone the Telkom business line and somebody put me in the right direction. But now it is another 30 days and no outgoing line. How is a business suppose to operate with out a telephone for 4 months.<br> It is extremely bad service from Telkom and I am to scared to use any of there products after this.<br> The new line we waiting for is ***