Waiting for Telkom

I have ordered a Telkom line to be installed at my residents in January 2018 it is the 16th February 2018 and still no service provided by Telkom. Telkoms customer service centre was of no help, and I was left holding on for an hour before someone answered only to tell me that all I can do is wait. The Telkom branch in middelburg mall where I did the application were also unable to confirm a date for the installation and made empty promises and blamed technical department for the delay. I have discussed my dilemma with several colleagues and friends also living in the middelburg area and have not recieved any positive feedback regarding Telkoms service here in middelburg with several people opting to cancel ther applications as Telkom just never pitched to do the installations. Well I will be going wireless, Telkom thinks because they monopolize the telecommunication industry here in South Africa they can just treat customers any which way...disgusting...Telkom sucks!!!Wireless Wifi...here we come.