Waiting for repair

<p>I have reported a line fault after the massive storm and floods last week. Lightning hit my ADSL line on the Tuesday night and I reported it the Wednesday but there is no option on the Telkom fault report pages so I reported as best I could and reported to my ISP as well, who manages the line. The only way I found the noise was plugging a phone into the port as the line is not used for voice. It is purely for net.</p> <p> </p> <p>I haven't had line issues for a long time but there is noise on the line, the telkom phone box in the house (which had the phone cable plugged out of it during the storm) has the port now turned black from the storm, but I had forgotten how long it takes to have it fixed. I have tried 3 routers to confirm it is not the router. I have unplugged everything in the house that connects to the routers to make sure its not another device causing it.</p> <p> </p> <p>I just want to know how long it takes to actually get the line looked at and fixed. I received the confirmation of fault and have had no contact since then to let me know what is going on other than "In Progress".</p>