SQ
Siyabulela Q

1 reviews | Active since Jan 2014

22 Jun 2015, 13:07

Waiting for over two weeks.

I opened a contract at the bridge shopping mall telkom direct store on the 8th of June for a Huawei P7.<br> I have been waiting ever since then. When i call the store no one picks up their phones and i just went over there only to be told they are still waiting for stock,and that i shouldnt panic and should wait for their call when ever the stock arrives. Its been two weeks without any phone<br> .<br> Isnt there any way to speed up the deliveries? Because i am on the verge on cancelling this contract and go to the next competitor.

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Replies (1)
Telkom
Telkom's reply22 Jun 2015, 14:01
Official
Hello mgqatsetse,

Thank you for your post.

As per our telephonic conversation:

Kindly be advised that we are liaising with the Store for further assistance and we will revert back to you with feedback.

Your Social Media reference number is SM119676.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo Mongale
Telkom Social Media Team
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Best regards,