Waiting for new adsl line to be installed.

<p>We app**** for new ADSL line at our new premises on 7th June 2016. Order number 290696/32. For the last 2 weeks I phoned Telkom for update progress on order they keep on telling me the Order is pending scheduling (in the hands of technical division). Last week I decided to go to the Technical office in Nelspruit just to find out what is happening with the order. Spoken to the Manager and he said they are slightly behind schedule regarding the orders but assured me that we should be contacted monday 4th July or tuesday 5th July regarding schedule. Today is the 6th July and still no sms or contact from Telkom at all. I went to Telkom shop now just to maybe get some kind of answer from them...They cant give me answer why the line is not installed yet because everything is fine from their side, they tried calling the techincal person who do scheduling but couldnt get answer so they send the person a emial. So im waiting....I cant believe it takes so long for a new line to be activated\installed. Hopefully I can get some kind of answer soon!</p>