PV
Pieter V

1 reviews | Active since Jul 2011

04 Apr 2018, 10:07

Waiting for my refund

2 Months after realizing that my landline didn't work anymore I cancelled my line.

Telkom however kept on charging me for a service that they stopped providing. After many hours of fighting they eventually credited my account, but now I cannot get them to refund me my money.... What is the point of a credit if you don't give my money back?

0
Replies (1)
Telkom
Telkom's reply23 Apr 2018, 10:41
Official

Hi Pieter V,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,