MC
Marius C
1 reviews | Active since Jul 2011
05 Nov 2015, 07:20
Waiting for my refund
You advertised the iPhone 6S Plus 64 Gig, yet without having stock. After a month you helped me cancel, and I got approval from FNB in second and delivery from FNB the next day.<br> <br> I asked about my refund on your Facebook email. You were supposed to follow up. I am still waiting.<br> <br> Why?<br> <br> Pay the refund already. <br> <br> If you want to communicate, put it on email. I cannot send a phone call to a lawyer.
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Replies (1)Telkom's replyOfficial
05 Nov 2015, 08:33Hello dutyfree,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM152540
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM152540
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply05 Nov 2015, 08:33
Official
Hello dutyfree,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM152540
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM152540
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
