Waiting for my adsl line to be installed for over 2 months already!

<p>We app**** for our telkom line early november. They immediately said it will be installed.. a month later they used the festive season as an excuse for not installing yet. Since beginning of January I've been phoning and phoning and phoning 2 -3 times per week. Every time same excuse "there's a cable fault". Today I phoned them, first the sales lady put me through to technical department and they were so rude said I must phone the right section and put me back to sales. A guy answered this time, after he checked the server and said exactly the same thing "cable fault" I asked if there isn't something else I can do or someone else I can phone and his reply was just "thank you for phoning telkom" and I repeated my question and again he just said "thank you for phoning telkom" and put the phone down in my ear