RW
Reece W

1 reviews | Active since Aug 2015

12 Aug 2015, 11:28

WAITING FOR MY ADSL LINE FOR 3 WEEKS!

I have paid a month in advance for my adsl line to be installed, I moved houses therefore moved lines. All 3 times I have been told they will come on the day to move the line, they do not pitch. I do not receive any communication on why they do not come and I have to call the call center daily to beg for my line to be installed. I sit with a lot of different reference numbers given to me which does nothing.<br> <br> I want to know whats going on with my ADSL line and why am I getting such **** service yet I have been with Telkom for so long.<br> <br> Reece

0
Replies (1)
Telkom
Telkom's reply12 Aug 2015, 12:13
Official
Hello Reecyy,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM133740

Regards
Luleka
Telkom Social Media Team