1 reviews | Active since Aug 2011
Waiting for more than two months for DSL Installation
<p>I ordered telkom DSL and i got comfirmation and the order( order no: ********** 00A) after that i got an sms with intallation date of 2016/12/06 i waited for the whole day without any call from telkom</p> <p> </p> <p>After i week i decided to call and ask what is the status of my order and i was told my order is on cabling department</p> <p>They dont even bother to call me and notify me i have to call them every week to know the status, the order has been on cabling department even to date 22/01/2017 no one has ever called me from telkom to let me know what is really happeing</p> <p> </p> <p>Why date they give installation date then they don't come or call me to tell me that the installation is not gonna be possible and after that the order is not gonna be installed is on cabling department, without notifying me by any means even a simple sms will do</p> <p> </p> <p>I am really disappointed and this has affected my business and my reputation badly, i have to provide services to my clients of which i have done all the job equepment has been installed in place, i wouldnt have bought and install the equipment if i di not get sms confirming the intallation dates for service, now the time and the money is wasted in this proccess and no one still does anything about it</p> <p> </p> <p>What a poor service, is almost two month now waiting for service that can be done within a week</p>
Telkom Social Media Team
two weeks back i have tweeted with you regarding this matter nothing happened, you only rep**** after i resend the request and your response is cables had been ******, why are you blaming theft is this matter
If cables had been ****** why are other people getting service and you are telling me that cables has been ****** since 06/12/2016 and you have done nothing about it
What is really going on, i need to know because my clients had paid for the deposit for equipment that was bought and now they are not getting service from us
Telkom Social Media Team
two weeks back i have tweeted with you regarding this matter nothing happened, you only rep**** after i resend the request and your response is cables had been ******, why are you blaming theft is this matter
If cables had been ****** why are other people getting service and you are telling me that cables has been ****** since 06/12/2016 and you have done nothing about it
What is really going on, i need to know because my clients had paid for the deposit for equipment that was bought and now they are not getting service from us
