WAITING FOR LINE TO WORK

I have requested a landline to be installed at my residence In December 2015 already and this was only done in January (no problem with that as I understand there are holidays in December), the line is now in and we've requested MWEB to do the ADSL for us, this is done and we've had to change Routers as we thought it wasn't working, but to find out the router is fine but the line isn't ,so we contacted Telkom countless times and their Technicians came out 3 times and said everything is sorted .I called today but was told that TELKOM can only pick up that one fault was logged, how is that possible when 3 people already came out AND RESOLVED NOTHING. Telkom is taking their time to do things but will have no issue billing me at the end of the month. also every time they say they not able to get hold of myself or my husband when they need to come to our premises but our phones are on all the time and we've had no calls. They said my number was incorrect and I've corrected it countless times with their callcentre.<br> Telkom is running a monopoly this is why they can mess us around like this.<br>