Waiting for line to be transferred

Good Morning Telkom<br> <br> I have been waiting for my adsl line to be transferred to Axxess since 17Feb. This is ridiculous, I havent had internet since 30 Jan. that is 5 Weeks. You are lucky I dont work from home!<br> <br> I have been a loyal payiong customer for over 3 years. It took you 18 days to install my new line after I moved and now its taking for ever to transfer it. On top of that I am busy paying for a line that isnt being used!<br> <br> Please fix this, transfer the line asap and contact me in this regard.<br> <br> Number affected is *** in Green Point.<br> <br> Thank you<br> <br> Genevieve<br>