JC
Janus C

1 reviews | Active since Jan 2018

11 Jan 2018, 11:27

Waiting for line to be moved...going for two months and waiting...

We have moved the 28th of November 2017 and requested the line to be moved to our new address the 24th of November. It's the 11th of January today and stil have not heard anything from a technician or what soever for the line to be moved. We went to Newcastle telkom 5 times to hear what is happening and app**** online for the line to be moved aswell. According to the lady at Newcastle telkom it shouldn't have taken long for the line to be moved. According to telkom Newcastle,the line has been suspended and the billing will stop till it has been moved to the new address.... I got January and last year December's invoices.... I WILL NOT PAY.... HOW CAN YOU PAY FOR A SERVICE THAT YOU DONT HAVE.....

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Replies (1)
JC
Janus C's update16 Jun 2018, 03:38
Reviewer Update
This still have not been resolved. Is there anyone working at Telkom at the moment? If there is...please reaaaally look into this. This will be the last time I will try anything on my side to resolve this issue....