IH
Imtiaaz H
1 reviews | Active since Oct 2017
02 Oct 2017, 12:45
Waiting for Line Relocation
Please can someone assist with the following customer number ********** 2 Ref ********** 25A requested on the 13/09/2017 no response no feedback call the contact centre and been advised that must call after 21 days no line no internet but the BILL is on time to pay
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Replies (6)IH
Imtiaaz H's updateReviewer Update
02 Oct 2017, 12:47Ref ***A requested on the 13/09/2017
IH
Imtiaaz H's update02 Oct 2017, 12:47
Reviewer Update
Ref ***A requested on the 13/09/2017
IH
Imtiaaz H's updateReviewer Update
02 Oct 2017, 15:48Will i get a response or not
IH
Imtiaaz H's update02 Oct 2017, 15:48
Reviewer Update
Will i get a response or not
IH
Imtiaaz H's updateReviewer Update
04 Oct 2017, 10:472 days later some infrastructure issue will i get a line or not
IH
Imtiaaz H's update04 Oct 2017, 10:47
Reviewer Update
2 days later some infrastructure issue will i get a line or not
IH
Imtiaaz H's updateReviewer Update
08 Oct 2017, 20:04Guess what still no response , the fact that I have advised telkom I have elderly parents at home who rely on the telkom line that has not yet been relocated just shows that they don't care , yet I'm still getting a bill that needs to be paid , I ask again telkom please (kind sweet voice) assist or will you take responsibility if anything god forbids happens to them, p's will you be reimbursing me for my high cellular data costs
IH
Imtiaaz H's update08 Oct 2017, 20:04
Reviewer Update
Guess what still no response , the fact that I have advised telkom I have elderly parents at home who rely on the telkom line that has not yet been relocated just shows that they don't care , yet I'm still getting a bill that needs to be paid , I ask again telkom please (kind sweet voice) assist or will you take responsibility if anything god forbids happens to them, p's will you be reimbursing me for my high cellular data costs
Telkom's replyOfficial
09 Oct 2017, 11:34Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply09 Oct 2017, 11:34
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
IH
Imtiaaz H's updateReviewer Update
09 Oct 2017, 11:59Hi Moenib please advise as to when will this happen been over 21 working days
IH
Imtiaaz H's update09 Oct 2017, 11:59
Reviewer Update
Hi Moenib please advise as to when will this happen been over 21 working days