1 reviews | Active since Dec 2016
waiting for line installation for 3 months now!!!
<p>app**** to telkom in the beginning of October this year to find that my application has been cancelled. Managed to get hold of the networks division in my area where a very polite lady helped me and approved my application. the next week the technitian came and said that they will need to replant a pole at a different location in my yard. a MONTH later they came to install my pole after many complaints and escalation numbers (2 of which are ********** and 925107). THEN...after another few calls and complaints about them not making appointment to come and see me to do final connections, a week and a half later someone called to make an appointment the next day between 730am and 12pm. at 11:19am the technitian phoned me and said that there is a problem down the road and that they just needed to sort that out before they could come to me. I AM STILL WAITING. T1he management in my area are useless at getting back to me and i am sick and tired of waiting! I WANT INTERNET.... 2 months ago!!! </p>
Thank you so much for the swift response. i would really like to have internet before Christmas (if Telkom is capable of even doing it) *frustrated much*
Kind regards and i appreciate the reply
Thank you so much for the swift response. i would really like to have internet before Christmas (if Telkom is capable of even doing it) *frustrated much*
Kind regards and i appreciate the reply
So yet again Telkom disappoints. No feedback has followed and I still have not been called by anyone whatsoever. At this rate I'll never have internet!
If telkom wasn't a monopoly I definitely would have chosen someone different. The emotions that im feeling now of dissapointment and anger is only the beginning of a number of a multidude of feelings that someone who has been left on the side of the street, forgotten, would feel.
Enough escalation numbers! Enough promises that someone will contact me!
ALLI WANT IS A LINE CONNECTED WITH ADSLCAPABILITY SO THAT I CAN GET ANOTHER ISP TO MANAGE MY ADSL. IS THAT TOO MUCH TO ASK!
So yet again Telkom disappoints. No feedback has followed and I still have not been called by anyone whatsoever. At this rate I'll never have internet!
If telkom wasn't a monopoly I definitely would have chosen someone different. The emotions that im feeling now of dissapointment and anger is only the beginning of a number of a multidude of feelings that someone who has been left on the side of the street, forgotten, would feel.
Enough escalation numbers! Enough promises that someone will contact me!
ALLI WANT IS A LINE CONNECTED WITH ADSLCAPABILITY SO THAT I CAN GET ANOTHER ISP TO MANAGE MY ADSL. IS THAT TOO MUCH TO ASK!