Waiting for ever.
Placed an order via Telkom Call Centre 2 for a indoor moving of ADSL line connection on 18 September 2017. On 26 September phoned the callcentre......order wasn't yet placed at the technical department. Being promised order is now placed and technitian will call to make an appointment. 4 phone calls later...the 4th call Naledi at customer call centre could'nt even find my order!! At this stage I am not very happy with Telkoms service.
Hello annemarie-van-vuuren
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the order / telephone number for our fulfillment team to assist further.
Regards
Noleen
Telkom Social Media Team
Best regards,
Hello annemarie-van-vuuren
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the order / telephone number for our fulfillment team to assist further.
Regards
Noleen
Telkom Social Media Team
Best regards,