waiting for days to get my Internet activated

My Internet was disconnected because my debit limit was less than my contract and it accumulated over the months. My Internet was then suspended. I went into the store on the 4th of august and paid in full what they said I owed them. I was then instructed to wait 1 to 24 hours for my Internet to be reinstated. It is now the 8th of August and I am still without Internet. I have called repeatedly and when I am lucky enough to get through to some one they say it is resolved and I need to wait 2 hours max. Calling the call centre today at 08:24 I get an out of operating hours message saying on Saturdays the call centre is only active during get the hours of 08:00 to 12:45. I don't know if I have missed something here or if it's on UK time? I have been a Telkom customer for many years and pay R 3000 per month on Internet and 2 cell phone contracts. If my Internet is not activated today I will move all my services elsewhere and use my portable 4G device.