SS
Stefan S
1 reviews | Active since Oct 2012
09 Dec 2015, 12:58
Waiting for Approval of Order
Good day,<br> <br> I've filled in an application form the beginning of October 2015 and I am still waiting for Approval from the back office. I can't believe that an Application can take this long! Something that I was told that will take 2 hours take now more than 2 months! I have a reference number, ***3A, Case Number, ***8, Incident number 814178 and still no one can assist me. I would really appreciate it if we can finalize this application.
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Telkom's replyOfficial
09 Dec 2015, 16:01Hello StefanSn,
Thank you for making contact with us.
As per conversation telephonic conversation,please be advised that this matter has been escalated to the Store for further assistance and feedback will be provided.
Your Social Media ***
We apologize for any inconvenience caused.
Kind regards
Lindani
Telkom Social Media
Thank you for making contact with us.
As per conversation telephonic conversation,please be advised that this matter has been escalated to the Store for further assistance and feedback will be provided.
Your Social Media ***
We apologize for any inconvenience caused.
Kind regards
Lindani
Telkom Social Media
Telkom's reply09 Dec 2015, 16:01
Official
Hello StefanSn,
Thank you for making contact with us.
As per conversation telephonic conversation,please be advised that this matter has been escalated to the Store for further assistance and feedback will be provided.
Your Social Media ***
We apologize for any inconvenience caused.
Kind regards
Lindani
Telkom Social Media
Thank you for making contact with us.
As per conversation telephonic conversation,please be advised that this matter has been escalated to the Store for further assistance and feedback will be provided.
Your Social Media ***
We apologize for any inconvenience caused.
Kind regards
Lindani
Telkom Social Media