Waiting for any feedback on my ADSL order

<p>I ordered my ADSL line (Order number: ********** 13A) from Telkom and was initially told that I had to wait for ports to become available before my line would be installed. A few days later, I was called with an appointment date for the technician to come and install my ADSL line. So I put in a day's leave from work and waited for the technician. He didn't come. He phoned me to say that an "incorrect number" was assigned to me, and that this had to be fixed first. I haven't heard anything else from Telkom and have no idea how long to wait. </p>