Waiting for a week for ADSL line to be activated
On Thursday the 7th of May I activated my ADSL line. Yet the line is still not active/working. After more than a week, numerous calls to the call centre (of which all lasted more than an hour) and various promises that my line will be active within 24 hours, I'm still waiting. This is extremely frustrating as I am a student who is busy studying towards my honours degree and I NEED MY INTERNET TO WORK!! I really hope that the situation will be resolved quickly.<br> Thank you
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Telkom's replyOfficial
17 Apr 2015, 12:28Hello petronell91,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104574.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104574.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Telkom's reply17 Apr 2015, 12:28
Official
Hello petronell91,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104574.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104574.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team