1 reviews | Active since Sept 2016

30 Sept 2016, 12:03

Waiting for a technician for 4 days.

<p>On the 27th of September 2016 I reported to Telkom that my Internet and landlines were down. I can see the cable feeding my house has snapped and I need a technician to come out to my house to replace the section of cable that has broken. After numerous phone calls filled with empty promises I still have had no joy. I run a small business from home and rely on the phone line. This issue is costing me daily.</p>

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Replies (1)
Telkom
Telkom's reply30 Sept 2016, 14:17
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, please email your affected number and fault reference number is *** .

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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