Waiting for a line since March 2016

<p> I ordered a land and adsl line in March, the technician (a contracted company) who they constantly send out keeps reporting that theres a fault with the private lines in my complex, because they're trying to have their own lines installed. (They're wanting to submit a proposal to the body corperate)</p> <p>But the private lines are working fine as I've had the private company come out to check and trace the line. I have phoned telkom countless times explaining the issue, only to be transfered between the sales and technical departments and no one is able to do anything, except escalate the order, then have the same technicians come out and give the same report. the last few times the technician gave the report without visiting the site at all. My latest escalation referrence number is 875791</p> <p>I have a working line from my unit to the exchange, theres absolutely no reason I cant be connected. But telkom refuses to send a different technician company out.</p>