lP
louise P
1 reviews | Active since Nov 2013
14 Dec 2015, 14:12
WAITING FOR 3 WEEKS FOR STOCK FOR THE S6
To whom it may concern. I would like to know who is responsible for stock issues as I have been waiting 3 weeks for stock at your Westgate branch. Is it Samsung or Telkom. When ever calling the Westgate branch no one ever picks up the phone and no one ever contacts you in regard to stock. The service is really pathetic.
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Telkom's replyOfficial
14 Dec 2015, 15:31Hello louise19,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178186.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178186.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply14 Dec 2015, 15:31
Official
Hello louise19,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178186.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178186.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media