Waiting for 2 weeks for ADSL line to be fixed

I am currently receiving my ADSL data from Mweb, after having a few misgivings Telkom advised me that they will offer a better all round service and I decided to take them up on that. On the 18th of May I decided to take my data back to Telkom.<br> <br> Since then I've been unable to synchronize my line to the Telkom account details provided. I've conducted trouble shooting on my router and various ADSL accounts and I am ONLY able to connect to Mweb.<br> After many calls to the customer service hotline there has been no sight of a technician or proactive feedback. I was told that a technician tried to contact me more than once but I have not received any missed calls to indicate this. Its now been 2 weeks that I am paying for 2 accounts, namely Telkom and Mweb since my job requires me to continuously have internet access at home I cannot run the risk of loosing it all together.<br> Telkom need to resolve this issue ASAP and reimburse me for any charge during the time in which I was unable to use the account due to their inability to fix the line. <br> <br> Current Fault ***