waiting almost 2 weeks to have line activated

My telephone line was installed on Sept. 2nd. I was given a telephone number and told that the line would be activated by the next morning. As of Sept 14th, this still has not happened. I have phoned the call centre almost every day for at least half an hour, trying to get this sorted. I have spoken to various supervisors who have promised to resolve the issue and call me back, but have not actually been called back. <br> <br> The service is beyond shocking. Each time I call, I am fed a different excuse as to what's wrong, and from time to time the problem is \escalated"";15/09/14 13:12;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;895356;895370;18;2;0;0;0;0;2;NULL;NULL;NULL;15/08/20 11:22;15/09/14 10:07;Bad quality hair and clientservice ever;7,61E+12;Lucette & Avandi;***;I have had hairextentions done for the past 10 years. My hairdresser told me about a new supplier for hairextentions and I should really think of trying their product. I decided to give Angelwings extentions a try. 1st of all the tape was much harder than the ones they showed to my hairdresser. As I already paid for the hair and took my old extentions out, we decided to give it a try. After applying the hair, as done so many times before, I waited 3 days before washing. The 1st wash, I lost 4 strips. The tape all over my head started to lift. The quality of the hair was the worst hair I have ever ever seen. And believe me, I have seen bad hair. On the fith day of having my new extentions, I decided to go to my hairdresser and remove the *******. He organised with the sales rep for Angelwings to remove the extentions. She had a very bad attitude! Blaming us for the problem. She said that they will not change the extentions but will fit new \softer\"" tape to them. This is suppose to be brand new extentions. I told her that I don't want this ****"