PG
Pieter G
1 reviews | Active since Oct 2013
18 Mar 2016, 11:17
Waiting 9 working days for call on new mobi data
I've app**** for a new mobile data deal on your website on Monday 7 March 2016. On completion of the application, it said I have to wait for your call. After 2 days and no phone call, I followed up via website agent chat and was informed that it could take up to 7 working days. It has been 9 working days now and I'm still waiting!
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Telkom's replyOfficial
18 Mar 2016, 13:10Hello PieterG75,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Telkom's reply18 Mar 2016, 13:10
Official
Hello PieterG75,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team