Waiting 7 weeks for FIBRE to be installed

I have been attempting to upgrade to FIBRE for the last 7 weeks. To date I have received 8 Reference numbers and have been sent from pillar to post. Every operator I have been in contact with have given me different reasons for the job not been implemented. I have no FIBRE in my Estate, my address doesn't exist etc... (I have had a LandLine for over 2 years ) My neighbours all have FIBRE installed which took 10 working days.

Eventually a technician was allocated but had the wrong address, so couldn't carry out the installation. I have been waiting for 3 weeks for the job to be cancelled and a other Technician allocated.

Every second day I phone with my same sad story and I get given a new Reference Nr and told to wait 3 working days.

Regards A VERY FRUSTRATED CLIENT