WAITING 5 MONTHS for R100 AIRTIME!!

The below is a summarized version of what has been a whole bunch of NOTHING:<br> <br> On the 8th May 2015, I purchased R100 8ta airtime using Nedbank Internet Banking. Although I was charged for the purchase, I did not receive my airtime. After going to the bank and making numerous calls to 8ta's call centre, I was told to provide a proof of payment. I then went back to the bank to get the necessary proof of payment and sent it to Tremaine who is supposedly the team leader of the call centre. A week or 2 went by and still no airtime. I called 8ta again and was asked to resend proof of payment by an agent named Kutlwano, which I did and waited another 2 or so weeks and still nothing. I called AGAIN and was told to resend by an agent named Sabelo, this was done and still nothing. Another 2-3 weeks later I called 8ta and was told to resend to Tremaine. To date all I have received is an email on 26 September 2015 stating that the query is being attended to. Either no one at that call centre knows how to do their job or no one cares. Either way, I would like MY airtime!!!