Waiting 4 weeks for a line speed updade

It has not been 4 weeks waiting for a Telkom technician to move my line onto a faster port. The callcentre informed me that my exchange is 40mbps capable but my port is not and that a technician has to physically move it to a faster one.<br> <br> Normally when I log a fault they swing by the next day - why is it taking so long to do an upgrade!<br> <br> I WANT TO GIVE YOU MORE OF MY MONEY! COME AND TAKE IT!