Waiting 4 Months for line installation and still no response or action but still having to pay!

<p>Requested a line transfer on the 1st of october 2016, then telkom technician came and said there is no line and a line needs to be installed to the property, end of November is the first time that Open Serve comes to install the line up until the edge of the property, saying that telkom does the installation inside the property boundaries, now its the 11th of January with no progress and the only thing telkom customer service says when we query progress is that its still with the technical department and thats all they can say, and there is no way for us to contact the technical department to hear when they plan to come and finish the job that would not even take a day. Its the slowest service delivery ever and there is no communication available to complain or urge them to complete the job.</p>