Waiting 3 weeks for installation .

Its now 3 weeks since i paid for a telkom service and installation - land line and broadband -I got and sms 2 weeks ago confirming my installation for the friday - i made sure i was home but nobody came to install and i have had no response ever since .I have called the call centre more than 10 times and all i was told is that my order was processed.This is the worst customer service ever . I called again today and was told by Thandeka that she cant help me i must call Technical department and then she hang up .<br> <br> Its unacceptable . I have paid for something that i do not have and still when i query it i get no help at all.<br> <br> Would not recommend telkom to anyone.And now i had no choice but to go the neotel route and all was done in a day. Internet ,land line the works.<br> <br> But where do i stand now with telkom when they charged me and could not deliver.?<br> <br> <br> <br>