Waiting 2months for a new iPhone

<p>Upgraded the end of November 2016 and after using the iphone 7 128gigs for 3days it started to give me problems. I took the device back to the branch and the sales representative told me they did not receive any training on iphone, but did try to help. But I took the device back to the store 3times that day and then only they said they will book my device in. But it was still in 7days of receiving the new device. Its then out of box failure and no they said it need to be sent to the repairs. </p> <p> </p> <p>* 2weeks later I got a call that my device was returned to store. Got there and they couldn't give me a job card with what was the problem. I then called the repair centre myself, just to be informed that my device was sent back un-repair and the staff at the store couldn't help me and the manager called me that the device need to be sent back to the repair centre. </p> <p> </p> <p>*2 months later and still no device and the manager can't yet give me any feedback of when I'll be receiving my new device. During waiting for my device the value of it decreased by R2000. </p> <p> </p> <p>*If this is the way they treat one client that has a free me 20gig contract and device iPhone 7 128gig jet black. The total of this contract cost me R1299 per month. Then I want to know how they will treat their prepaid clients. </p> <p> </p> <p> </p>