IJ
Ivan J

1 reviews | Active since Jan 2017

09 Jan 2017, 15:13

Waiting 2 Months to move Telkom line and still waiting

<p>We moved to a new house 1 November 2016 in Nelspruit and requested in advanced to move our Telkom ADSL line.</p> <p>Up till today 09 January 2017 we still waiting for Telkom to move our line.</p> <p>Telkom charge us every month for the line that we still waiting to be installed, we even raised a dispute with Telkom shop in Riverside mall, they just response with sorry you need to pay there is nothing we can do. TELKOM PLEASE NOTE I will not pay for your bad service I did not received and will only start pay when you install my line maybe 2020 is looks like .</p> <p>We running a business from home losing clients and income thanks due to Telkoms Bad service.</p> <p>We try to contact and emailed the technician Manager Tommy Booysen in Nelspruit a million times even thru WhatsApp with no responds.</p> <p>Telkom shop in Riverside mall even tried to contact him from there office and with no response.</p> <p>(Think is time for a new Technician Manager in Nelspruit)</p>

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IJ
Ivan J's update17 Jan 2017, 07:21
Reviewer Update

I did email Telkom as requested above but still now feedback or response from them.

The external cable installation company Telkom use, did install the cable just outside our house on Sunday.

Now to wait for Openserve to do the rest. (may be it will take a another month)