Waiting 2 months to move a exisisting ADSL line

I app**** to move my existing ADSL line when I relocated from one house to another house in the same street in Richardsbay on the 30th of June 2015. They gave dates when they will despatch technicians to attend to my request. When I followed up on their system it showed according to them we were not at home or they could not get hold of us ,which actually did not happen as we never received any contact or call from the technician to open the gates of the complex that we reside in.<br> <br> We are waiting over 2 and half months for a simple task to be completed by this sevice provider. I spoke to 3 different people in the sales department and they promised to give urgent attention to my request, however when I followed up there was no record of my enquiry. The complaint line contact number which is displayed on telkoms website is non -existent.<br> <br> This is unacceptable service from this service provider!!!!