CB
Carl B

1 reviews | Active since Nov 2015

11 Nov 2015, 16:42

Waiting 2 months for order no feedback

I placed an order over two months ago for a LG G4 phone. The rep told me to wait till next Monday for stock. The day came and still they didn't have. It's been almost two months with me needing to check up on the to find out what's going. I.was told they needed the phone to be manufactured first.....Really? <br> It's really a tiring wait. <br> I cancelled with my prev provider to opt for a better network. At this I'm not I made such a good choice.<br> What do do now? Should I cancel or ..

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Replies (1)
Telkom
Telkom's reply11 Nov 2015, 17:48
Official
Hello ccbirkenstock,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166768.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media