Waiting 2 months for a response

It has now been two months since my first complaint, and Telkom STILL has not even bothered to help me with regards to my LTE order floating somewhere in the empty Telkom cloud. <br> <br> Every time I submit a complaint, I get a call from some Telkom representative, with a million excuses and promises. And every time the same story: \We will get back to you within 24 hours\". It has now been more than 1000 hours since my last complaint...<br> <br> First complaint with no results: http://hellopeter.com/telkom/complaints/impossible-to-apply-for-uncapped-lte-***<br> Second complaint with no results: http://hellopeter.com/telkom/complaints/not-even-social-media-team-willing-to-help-***<br> <br> Seems the words \"customer care\" is not something that Telkom is fami**** with."