Waiting 1hour just to cancel my ADSL Line

Item: Telkom
Rating: 2
Author: Monowarah G

Hi, this is totally unacceptable, I have been waiting for 1 full hour already just to cancel my ADSL Line. Whats up with customer services. I even sent this query to a fault line: 448CWK230215, and no response.<br> <br> I think this service is just pathetic.. Not a wonder I am wanting to leave!!!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

23 Feb 2015, 15:45

Hello Monowarah,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team

Telkom's reply23 Feb 2015, 15:45

Official