SF
Stuart F

1 reviews | Active since Apr 2014

05 Dec 2016, 13:23

Waiting

<p>Good day</p> <p>ive orderd a new hand set via the website on the 01/12.</p> <p>I recieved a confirmation that a consultant would contact me back to finlise the agreement.</p> <p>Up until now, i have not recieved a call, i have tried on several occasions to conact the number provided from Telkom but on every time holding on for 10 minutes for me to drop the call.</p> <p>I need a new handset due my previous one being lost, but does telkom want my bussiness?</p> <p> </p> <p> </p>

0
Replies (3)
Telkom
Telkom's reply06 Dec 2016, 11:12
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and our consultants will be in touch.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

SF
Stuart F's update06 Dec 2016, 17:27
Reviewer Update

Hi

i am still waiting to be touch.

What is the turnaround time?

regards

Stuart

SF
Stuart F's update08 Dec 2016, 11:51
Reviewer Update

Still no feedback nor no contact from Telkom.

The whole point of purchasing online is for quick conveinent service!

The Telkom store can not assist, no one can assist

Iam speeachless!