JJ
Julian J

1 reviews | Active since Jul 2015

17 Aug 2015, 09:15

Waited for adsl to be moved

this has been such a ****ing bad experience, my 4th hello peter complaint for the same thing. I have been waiting week after week for my adsl to be moved to my new address order ***. I get this sms last friday Good Day , Your line has successfully migrated back to Telkom. Please contact Telkom on 10210 to proceed with the line transfer. Now when I phoned spoke to a Ricky he now says there is no infrastructure in place which is ******** , other people in my complex has adsl. Now im told to go into a telkom store to sign up for a ******** 3g service. I need adsl and im sick of it . I should just cancel . How is it in this country where a company ****s its customers over and doesn't want their money.... If someone can phone me because when I asked ricky for a manager i got told she is busy and I must email [Email Removed] which is such a ******** answer ..... FIX IT NOW!

0
Replies (1)
Telkom
Telkom's reply17 Aug 2015, 10:03
Official
Hello Julz009,

We sincerely apologise for the inconvenience.

Rest assured that our Technical Department are addressing this matter and feedback will follow.

Kind Regards
Tebogo N
Telkom Social Media Team
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