wait wait wait... till the next year... whenever that is

<p>I registered for ADSL internet in November 2016. The service at the store was excellent, but then everything fell flat from there on. After following up, made an sappointment after 5 weeks to come install it. On the day the technician said everything was fine in my house, but something was wrong with the outside line and they will come fix it tomorrow. My domestic worker was not working the next day, so i sat at work waiting for them. I got 2 smses that "a technician has been dispatched", but no one pitched. Then the Friday i got 3 such smses, but again, no one pitched. On the Monday a lady called and asked if I was happy with the service, installment and internet, and I told her that I still do not even have internet. She said that the technician closed the call on their system. She said she would follow up. She did not. Wednesday I called again and asked what is going on. No-one knew anything. The technician told them that he had left the modem at my house to which my domestic worker and myself could vouch was not true. They ordered a new modem, but to this day, 2 weeks later, no one has contacted me. I have called every other day to follow this up. I have paid all the deposits, but now the call is closed and no matter how many times I call their "Call Centre", nothing happens. Ive asked to speak to Supervisors, who said they will call back, but they don't. I even have their names.</p> <p>Very poor service and what am I to do now?</p> <p> </p> <p>Cerina</p>